Warranty Policy
Warranty Policy
🎾 General Sports Equipment
Duration: 12 months from date of purchase
Coverage: Manufacturing defects in materials and workmanship under normal use.
👟 Court Shoes (Badminton, Tennis, Squash, etc.)
Duration: 90 days (3 months) from date of purchase
Coverage: Manufacturing defects such as sole separation or material splitting.
Exclusions: Normal wear and tear, including outsole wear, upper abrasion from court contact, and midsole compression. Damage from improper care is not covered.
🏸 Badminton Rackets
Duration: 12 months from date of purchase.
Coverage: Verifiable manufacturing defects in the frame that cause failure under normal playing conditions. A "defect" is typically characterised by a break or crack that originates away from typical impact points, such as from a hairline fracture inside the shaft or a flaw in the carbon fibre layup at the junction of the shaft and head.
⚠️Exclusions: Our warranty covers manufacturing flaws, not damage from clashes, court contact, or mis-hits.
🧵Consumables & Wear Items
(e.g., grips, strings, shuttlecocks, grip tape, resistance bands)
No Warranty: These items are considered consumables and are not covered by a warranty due to their normal wear-out nature.